To lead well, leaders must know who they’re leading, not
only by names, but also the general characteristic as a group of people.
Considering that Millennials make the largest generation in workforce these
days, there is good chance that employees of this generation are among those
under your leadership. While Millennials are often associated with several (stereotyped)
negative attributes such as inclination to switch from one company to another
and the reluctance to make long-term career decisions, they actually have more
positive traits that make them excellent employees. Millennials are generally better
at collaborating and they appreciate organizational transparency to name a few.
Knowledge of their general behavioral tendencies should help you make better
leadership decisions in dealing with this curious generation. Here are some
steps every leader can take to improve Generation Y employees and optimize
their performance for the benefits of organization.
1 Observe
First, Decide Next
Of course this is true with all employees no matter what
generations they belong to. One thing that makes Generation Y different is how
freedom of expression actually makes them more effective employees. The
simplest example is regarding dress code. If previous generations want to look
as sharp as possible during work hours so that they appear professionals and
serious, not all Millennials feel the same about this.
It has become a seriously not so funny joke that Millennials
just want to wear a t-shirt and jeans all the time (remember, stereotyping is
never a good idea for any of us and can cause more harm than good if we don’t
check our mental models), but for them this is more serious concern. Freedom of
expression has a top spot in their perspective, even in workplace. This is not
to say that you need to change organizational dress code just for employees of
the generation, but letting them be themselves is the more pragmatic approach. At
least give them the chance to prove their competency; if they get the job done
without creating disturbances and hassles on your part, then the organization gets
the benefits. Otherwise, they can always use your constructive feedback on
where they go wrong.
2.
Plan
a Brainstorming Section
Another stereotypical characteristic of Millennials is the
eagerness to propose new ideas, innovate, and generally attempt to make
workplace a better more conducive environment. The generation is comprised of
people who believe that everyone has the right to give opinions on everything,
even when they are told not to. Some people believe that Millennials think they
know everything better than anybody else. And sometimes (but not always) it is
right. Some of their ideas will sound ridiculous or even too radical that the
organization will suffer great losses if implemented. However, this is only
natural in any brainstorming section.
Although you will not use all the big ideas they say, focus
on smaller changes they propose. They will always find something to change and
do such as new product packaging, advertisement pieces, social media marketing
methods, 3D modeling design, and probably even the office layout. Remember that
they thrive by thinking outside the box, and you can lead them to their best
potentials by letting their ideas expressed.
3.
Be
Generous with Feedback
Growing up in the world where information is available at an
instant on their mobile devices, Millennials are well-accustomed to quick
feedback. Thanks to their sometimes stubbornness with freedom of expression,
they are usually open-minded when put on the receiving end of criticisms. As a
matter of fact, many of them yearn for immediate responses as soon as a task or
project is done.
Make yourself available to them, so they can utilize their
knowledge, talents, and determination better each time. Their presence – with
all their shortcomings and somewhat radical perspective – can indeed create
disruption at first. But with the right guidance, Millennials have all the
potentials to be excellent performers. Remember, it is easy to place a
stereotype on anyone. We each must learn to identify our own personal biases
and recognize that our biases are reflected in how we interact with others.
Nobody fits nicely into a single box. We each bring a little bit of our own
culture into our workplaces. Smart leaders must get to know the preferences of
each employee and should be flexible in how we manage each employee. Avoid
stereotyping anyone and know that listening to understand things from the other
person’s perspective can lead to more loyalty, greater job satisfaction for all
involved, as well as potentially greater innovation, creativity, and teamwork!
Make good choices and have a great day! Only you get to
choose how you feel about it!
Thanks so much for reading! Please share this with someone you care about.
Dr. Paul Gerhardt is a tenured professor of management. He
is a diversity and leadership well-respected and trusted trainer who helps
organizations get amazing returns on their training investment. Dr. Gerhardt is
the author of several publications available on Amazon.com, including Diversity
at Work, The Diversity King; Leadership Lucy and the Leadership Handbook.
Consider inviting Dr. Paul Gerhardt to do customized leadership or diversity
training at your organization. Most organizations find that diversity and
leadership training by the right trainer yields a significant instant return on
investment. You can get your FREE COPY of the Leadership Handbook by clicking
this link: http://bit.ly/LeadershipHandbook
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